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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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greg lee

October 15, 2024

2  out of  5
rating by greg lee
"Downsloads do not work."
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Candace Jordan

September 24, 2024

5  out of  5
rating by Candace Jordan
"I had a great experience with Abigail! She was very helpful and patient with all my questions. Don’t hesitate to ask questions because she’ll help you out in any way she can😊"
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Christy Daye

September 23, 2024

5  out of  5
rating by Christy Daye
"Always friendly and eager to answer questions."
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Robert Evans

September 19, 2024

3  out of  5
rating by Robert Evans
"Remember me from high school? 1982c"
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Gloria Becton

September 17, 2024

5  out of  5
rating by Gloria Becton
"I had a wonderful experience with Abigail. She is so pleasant & very knowledgeable."
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Melissa

September 11, 2024

5  out of  5
rating by Melissa
"Abigail has gone above and beyond to help get everything I own properly insured. I highly recommend her and can’t thank her enough for everything!!"
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Jeff Boyle

September 10, 2024

1  out of  5
rating by Jeff Boyle
"I highly recommend Darlene Anthony s State farm Insurance!!! And AbiGail is the Best agent you could ask for!!! Thanks for all your help!!!J Boyle"
We responded:
"Thank you, Jeff, for sharing your thoughts. It sounds like you had a great experience with Abigail, and we’re happy to hear she provided such helpful service! We’ll continue working hard to make sure we meet all of your expectations. If there’s anything more we can do, please don’t hesitate to let us know! -Darlene "
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Jocelyn Jackson

August 15, 2024

5  out of  5
rating by Jocelyn Jackson
"I switched to State Farm after over 10 years with another insurance company. Getting a quote for my vehicles was a breeze. Submitted my info online and received a prompt call from Abigail. She was very informative and provided the best quotes available with a teen driver added & unbeatable customer service. I recommend giving Darlene Anthony at State Farm a call for all your insurance needs. Thank you Abigail!!!!"
We responded:
"Thank you, Jocelyn, for sharing your experience! We're so pleased that Abigail was able to provide you with top-notch options and unbeatable customer service. We're honored that you chose the Darlene Anthony State Farm Agent team for your insurance needs. We're here whenever you need us! -Darlene "
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Curtis Brown

June 19, 2024

5  out of  5
rating by Curtis Brown
"Darlene and the crew is the best. Everything that they can do to help they do. To the best coverage with the best rates. Would recommend everybody switch to state farm"
We responded:
"Thank you for taking the time to leave us this review, Curtis! Your kind words mean a lot to us as well as your recommendation. We urge you to reach out to “Darlene and the crew” anytime you have a question or require additional information. Thanks again for the 5-star review! -Darlene "
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Cathy Lariscy

June 10, 2024

5  out of  5
rating by Cathy Lariscy
"We have been with State Farmer for around 25 years. We have always been please with their professionalism and the efforts they put into helping us have the best coverages possible."
We responded:
"Thank you for your loyalty over the past 25 years, Cathy! We’re delighted to hear that the Darlene Anthony State Farm Agent team has consistently provided experienced and helpful service. We appreciate your continued confidence in us! -Darlene"
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Amanda Minix

May 29, 2024

5  out of  5
rating by Amanda Minix
"I have been doing business with Darlene and team for over 30 years. They are very responsive and provide wonderful service. They are always willing to explain what your coverages mean and provide real examples of how your coverage will apply should a claim arise. They also are willing to assist when you have a claim and will go the extra mile to make sure your needs are met."
We responded:
"Thank you, Amanda, for the outstanding review! We deeply appreciate your loyalty over the past 30 years. It's wonderful to hear that our team has been responsive and provided you with excellent service. We're always here to explain coverages and assist with any issues to make sure your needs are met. Your confidence in us means a lot! -Darlene"
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Dorie Bacon

May 28, 2024

5  out of  5
rating by Dorie Bacon
"Darlene and her team are always responsive and friendly. That’s why we’ve been with State Farm for a decade!"
We responded:
"We appreciate your years of business with us Dorie! I’m glad that you feel your needs are always satisfied as we strive to have terrific customer service. Please know anytime you have a question that needs answering, we’re only a phone-call away! -Darlene "
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Maggie Dollar

May 25, 2024

5  out of  5
rating by Maggie Dollar
"Great experience! The employees are so nice and easy to work with!"
We responded:
"Thanks for leaving this wonderful review, Maggie! We prioritize customer service and I’m glad your review reflects that. If you ever need assistance, please contact our office and a team member will be ready to assist. -Darlene"
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Birtha Wilson

April 25, 2024

5  out of  5
rating by Birtha Wilson
"State Farm is a great place to have any type of Insurance with 😊 the staff is amazing.(Darlene,Julie & Abigail) Thanks Birt Wilson"
We responded:
" Birtha,thank you for the five-star rating! We're grateful for your support and glad to have earned your confidence. If there's anything else we can help with, please don't hesitate to reach out! -Darlene "
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Lorrie Todd

March 18, 2024

5  out of  5
rating by Lorrie Todd
"We have been working with Ms. Abigail at Darlene Anthony's office. You couldn't ask for a better informed or more pleasant person to deal with. Mrs Nancy and Mr Calvin. A shout out for the referral....we couldn't be more pleased!!"
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Brandon Long

March 18, 2024

5  out of  5
rating by Brandon Long
"Very helpful and very cheerful"
We responded:
"Thank you so much for your kind words, Brandon! We're thrilled to hear you had a helpful and positive experience with the Darlene Anthony State Farm Agent team. Making sure you feel supported and happy with our service is our top priority. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again! -Darlene "
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Tim Alan

February 22, 2024

5  out of  5
rating by Tim Alan
"Wonderful experience with this group! Top notch!"
We responded:
"Thank you for your wonderful review, Tim! We're thrilled to hear that you had a top-notch experience with our group. Providing excellent service is our priority, and we're delighted to know that we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for your support! -Darlene "
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Jalvin Lovett

February 6, 2024

5  out of  5
rating by Jalvin Lovett
"My and I family love the customer service we receive from Ms, Anthony’s office and staff."
We responded:
"Jalvin, thank you so much for the fantastic 5-star review! We're thrilled to hear that you and your family love the customer service from the Darlene Anthony State Farm team! Providing exceptional service is our top priority, and we're so grateful for your positive feedback. If there's anything else you need or if you have any questions, we're here for you. Thanks again for choosing us!"
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Lisa Cribb

January 30, 2024

5  out of  5
rating by Lisa Cribb
"Abigail Flakes ! very good customer service! very informative and helpful! Got life insurance and car insurance with them. Abigail save me alot of money.great people to deal with. Keep up the good work"
We responded:
"Lisa, thanks a million for the fantastic five-star review! We're delighted to hear that Abigail provided excellent customer service, was informative, and helped you save on your life and car insurance. We appreciate your kind words and are thrilled to have you as part of the Darlene Anthony State Farm family. If there's anything else you need or any questions that come up, remember that we're here for you. -Darlene "
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wiley mcclain

January 17, 2024

5  out of  5
rating by wiley mcclain
"great people to deal with, always kind and helpful. number one agency in my book !!!!!!"
We responded:
"Wiley, we are absolutely thrilled and grateful for your fantastic review! Thank you so much for ranking us as your number-one office! Your kind words about the Darlene Anthony State Farm team have truly made our day. We are dedicated to providing the most considerate and helpful service possible to our amazing customers like you. We are excited to continue serving you in the future and cannot thank you enough for choosing us! -Darlene "
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Aaron Howard

December 19, 2023

5  out of  5
rating by Aaron Howard
"Always very friendly. Always going above and beyond to help."
We responded:
"Thank you for your five-star review, Aaron! We're thrilled to hear that our team has been able to help you. We strive to provide friendly service and go the extra mile for Good Neighbors like you. Your feedback is greatly appreciated, and thank you for choosing Darlene Anthony State Farm! -Darlene "
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Porshea W

December 6, 2023

5  out of  5
rating by Porshea W
"AbiGail was professional, efficient, and knowledgeable! I look forward to consistently working with her in future, as well as referring others."
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Xania Davis

December 4, 2023

5  out of  5
rating by Xania Davis
"Abigail Flakes is wonderful. She’s very knowledgeable about different policies and coverages. 10/10"
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Trenton Bragg

November 30, 2023

5  out of  5
rating by Trenton Bragg
"Abigail Flakes ! very good customer service! very informative and helpful! definitely recommend to anyone"
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Jeremy Hammock

November 30, 2023

5  out of  5
rating by Jeremy Hammock
"Always attentive and helpful"